For Parents and Guardians

We know that family schedules can change, and we do our best to be flexible while also planning for a safe and fun experience for all Scouts. Here’s what you need to know if you need to cancel your child’s event registration:

Cancelling Your Child’s Event Spot

• More than 14 days before the event starts - You’ll get a full refund, minus a small 10% fee to cover admin costs.
• 7 to 14 days before the event - We can refund 50% of the event fee.
• Less than 7 days before the event - Unfortunately, we can’t offer a refund this close to the event, as supplies and activities will already be arranged.
• If your child doesn’t attend the event (no-show) - No refund will be given.

Exceptions for Emergencies

We understand that emergencies happen. If your child can’t attend the event due to illness, a family emergency, or another serious reason, please contact us as soon as possible. We will review each situation individually.

If the Event is Cancelled by Us

If we ever need to cancel event (for weather, safety, or other reasons), you’ll get a full refund — or you can choose to move your registration to a different session.

Financial Hardship

Please contact your leadership team before cancelling your child’s place for this reason – there are plenty of options for the group to help with this.

How to Cancel or Make Changes

Please contact the relavent leaders with:

• Your name, contact info and your child’s full name.
• The session they were registered for.
• The reason for the change or cancellation.

Final Decisions

All refund, transfer, or exception requests are ultimately subject to the discretion of the Group Lead Volunteer, who may approve exceptions or override standard policy when appropriate.